Sourced with Care

Our approach

Our aim is to support the workers and communities who grow our ingredients and minimise our impact on the environment, while being a good employer and responsible business.
We focus on where we believe we can help make an enduring, positive difference, and hold ourselves accountable for acting with integrity in line with our values.

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countries sell our blends
120+

countries sell our blends

traceability on the tea we use to make our blends since 2018
100%

traceability on the tea we use to make our blends since 2018

traceability on the 17 key herbs we use to make our blends
94%

traceability on the 17 key herbs we use to make our blends

of our teabags are industrially compostable and 86% are home compostable
100%

of our teabags are industrially compostable and 86% are home compostable

  • People in our communities

    Every day, thousands of people in our supply chains are growing, tending and harvesting quality ingredients. Helping to make sure they are supported, respected and empowered is at the heart of what we do.

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  • Environmental impacts

    We’ve always taken care to craft quality teas and infusions from ingredients sourced from around the world. But we believe that quality should not come at the expense of the planet. That’s why we’re continually working to better understand and reduce our environmental impact.

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“For more than 300 years, we have believed that great tea and herbal infusions are more than drinks. They are a recognition of quality ingredients sourced from nature, a celebration of craftsmanship and a source of delight and wellbeing. We are embarking on a new chapter on our sustainability journey – one where purpose, integrity and accountability can play a vital role in helping to raise standards throughout our industry.”

Olav Silden
Chief Executive Officer